Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you use Cleario (“App”).
Who We Are
We are the creators of Cleario, an app that allows users to scan food, supplement, personal care, and household products to identify allergens, dietary compatibility, and ingredient information.
What Data We Collect
We collect the following categories of personal data:
Dietary Preferences: Such as vegan, vegetarian, or other food-related lifestyle choices you voluntarily provide in your profile.
Allergens: Specific allergens you selected (e.g., nuts, dairy, shellfish) to personalize your experience.
IP Address: Collected to determine your general location (country) for language, translation, recommendations.
Device Information: Includes device Id for feature management.
Scan History: Image and image data of the products that you scan.
We do not collect or process names, contact information, payment data, or personal identifiers unless explicitly provided for support purposes.
How We Use Your Data
We use your data for the following purposes:
– To personalize product information and highlight potential allergens or dietary conflicts.
– To improve our service, including recommendations and translations.
– To store user-defined preferences (e.g., vegan or custom ingredient triggers).
– To comply with legal obligations and prevent abuse of the platform.
– To deliver content in the appropriate language or region.
Legal Basis for Processing
Under GDPR, our legal basis for collecting and processing your personal data is:
Consent: You provide explicit consent when you set your dietary preferences or allergens.
Legitimate interest: We may process anonymized or aggregated data to improve app performance and functionality.
Compliance with law: In certain cases, we may process data to comply with legal obligations.
Data Storage and Retention
– Your data is stored securely on encrypted servers hosted by Amazon Web Services (AWS) in the United States. You can review AWS’s GDPR compliance documentation for more details here: https://aws.amazon.com/compliance/gdpr-center
– We retain user preferences and scan history only as long as needed to provide the service or until you delete them.
– You may request to delete your data at any time.
Data Sharing
We do not sell or share your data with third parties for marketing purposes.
Children’s Privacy
This app is not intended for use by individuals under the age of 16.
Your Rights
Access: You can request a copy of the personal data we hold about you.
Rectification: You can request correction of any inaccurate or incomplete data.
Erasure: You can request deletion of your data at any time.
Objection: You may object to data processing based on legitimate interests.
Data Portability: You may request your data in a structured, machine-readable format.
Withdraw Consent: If we process your data based on consent, you may withdraw it at any time.
To exercise your rights, please contact us at: info@cleario.app
Data Security
We implement strict security protocols including encryption and secure authentication to protect your data.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. All changes will be posted in the app or on our website. We encourage you to review it periodically.
Contact Us
If you have any questions or concerns about this Privacy Policy or your data, please contact:
Email: info@cleario.app
Data Controller: Eulean AI Pvt. Limited